Privacy Policy

Who we are

Our website address is: https://wellnet-japan.com.

What personal data we collect and why

Contact forms

When you contact us through the website, we may collect your name, email address, order details, delivery country and any information you choose to provide. We use this information to answer your inquiry, calculate order costs, arrange purchases and provide customer support.

Orders and payments

When you place an order, we may collect information necessary to process the order, including product details, delivery address, contact information and payment confirmation. Payment processing may be handled by third-party payment providers.

Comments

If visitors leave comments on the site, we collect the data shown in the comment form, the visitor’s IP address and browser user-agent string to help detect spam.

Media

If you upload images to the website, you should avoid uploading images with embedded location data. Visitors may be able to download and extract location data from images.

Cookies

The website may use cookies for login sessions, shopping cart functionality, analytics and basic website operation. You can disable cookies in your browser, but some functions may stop working correctly.

Who we share your data with

We do not sell personal data. We may share information only when necessary to process your order, arrange shipping, handle payment, comply with legal obligations or protect the website from fraud and abuse.

How long we keep your data

We keep order and contact information for as long as necessary for customer support, accounting, legal compliance and dispute resolution.

Your rights

You may contact us to request access to, correction of or deletion of your personal data, unless we are required to keep it for legal, tax or security reasons.

Contact

For privacy-related questions, please contact us through the contact form on this website.